Returns

Returns can be done for all qualifying orders and requests must be submitted within 10 days of the expected delivery date. Items must be unworn and unwashed. Your order will be refunded except for the original shipping fees paid on the order. If an item has already been exchanged, it is no longer eligible for a return for a refund.

Exchanges

Items purchased from this site are custom-made just for you. We're always happy to set up a free size exchange if the size you've ordered is not quite the right fit. If you're ready to set up an exchange, you can use the form below to begin the process.

If something you received is defective, please get in touch with us via the Contact Us form - we'd be happy to get this sorted for you.

Refunds

Refunds typically clear on our end in 24-48 hours, but based on the original payment method and your bank, it can take a billing cycle (3-4 weeks) for this to be processed.

If your refund still hasn't been applied after you receive your next bill, please let us know via the Contact Us page and we'll be happy to resolve that for you.